Business Process Mapping
Supports mapping, evaluating, and managing business processes for optimal efficiency and documentation.
Workflow Steps
Step 1 - Identify & Prioritize Process for Mapping
Select a key business process to be mapped, based on its strategic importance or known pain points.
Step 2 - As-Is Process Discovery Workshop
Hold a workshop with the people who actually perform the process to map out each step, input, output, decision point, and system used.
Step 3 - Create & Validate Process Map
Create a visual diagram (e.g., using BPMN) of the process as it currently exists (the "as-is" process). Validate this map with the workshop participants for accuracy.
Step 4 - Analyze & Design "To-Be" Process
Analyze the "as-is" map to identify improvement opportunities (e.g., steps to eliminate, automate). Design a more efficient "to-be" process map that incorporates these improvements.
The Purpose of Business Process Mapping
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