Early Check-in (Double Room)
This business process is designed to enable guests to check-in early to their double rooms, streamlining the process for both the guests and the hosts.
Workflow Steps
Step 1 - Guest Request for Early Check-in
A guest requests an early check-in, either in advance via an app or upon arrival at the front desk.
Step 2 - Real-time Room Status Check
The front desk agent checks the Property Management System (PMS) to see if a room of the guest's assigned type is clean and available.
Step 3 - Approval & Notification
If a room is available, the agent approves the request and notifies the guest. If there is an associated fee, it is added to the guest's bill.
Step 4 - Update Reservation & Key Issuance
The guest's reservation is updated in the PMS to reflect the early check-in time, and room keys are issued.
The Purpose of Early Check-in (Double Room)
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