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Lodging Requests

This process is aimed at facilitating lodging requisition in hotels or Airbnb. It involves various phases, each requiring specific inputs.

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Workflow Steps

Step 1 - Booking Inquiry/Request

A potential guest sends an inquiry or a booking request for specific dates.

Step 2 - Approve Booking & Collect Payment

The property manager approves the booking, and the platform collects payment from the guest.

Step 3 - Automated Pre-arrival Communication

A few days before arrival, an automated message is sent to the guest with detailed check-in instructions, directions, and house rules.

Step 4 - Coordinate Cleaning & Turnover

After the guest checks out, a notification is automatically sent to the cleaning crew to prepare the property for the next guest. Any reported damage is documented.

The Purpose of Lodging Requests

This workflow is for property managers of vacation rentals (like Airbnb or VRBO). It manages the booking process from the initial guest inquiry to their check-out. It helps to ensure that all communication is timely and professional, the property is clean and ready for arrival, and the guest has a great experience, leading to positive reviews.

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