Medical Appointment Scheduling
A streamlined process for scheduling medical appointments and sending out automated confirmation emails.
Workflow Steps
Step 1 - Patient Request for Appointment
A patient calls or uses an online portal to request an appointment with a specific provider for a specific reason.
Step 2 - Booking & Scheduling
The receptionist finds an available slot in the provider's calendar that matches the patient's needs and schedules the appointment in the Practice Management System (PMS).
Step 3 - Automated Appointment Reminders
The system automatically sends email and/or SMS reminders to the patient before their appointment (e.g., 72 hours and 24 hours before) with an easy way to confirm or request a reschedule.
Step 4 - Patient Check-in & Intake Forms
When the patient arrives for their appointment, they check in. New patients may have been sent digital intake forms to complete before their visit.
The Purpose of Medical Appointment Scheduling
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