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IT Asset Management

This process manages IT assets from request to delivery ensuring nothing is left behind.

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Workflow Steps

Step 1 - Procurement & Asset Tagging

A new asset is purchased and its details (serial number, model, purchase date) are entered into the asset management system and assigned a unique asset tag.

Step 2 - Assignment to Employee

When a new employee is hired or an existing employee needs a new device, an asset is formally assigned to them, and they acknowledge receipt.

Step 3 - Maintenance & Support Tracking

Any repairs, upgrades, or support issues related to the asset are tracked against the asset's record, providing a complete history.

Step 4 - Asset Recovery & Data Wipe

When an employee leaves the company, the asset is collected as part of the offboarding process. The hard drive is securely wiped, and the asset is prepared for redeployment or disposal.

The Purpose of IT Asset Management

This workflow tracks the complete lifecycle of all company IT assets, such as laptops, monitors, and phones. It covers the process from the initial procurement of a new asset to its assignment to an employee, and finally its recovery, wiping, and decommissioning when an employee leaves. This helps to control IT costs, prevent loss or theft of company property, and ensure that all assets are properly accounted for and secure.

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